A thoughtful selection
We select our products by taking into account leur matière, leur confort, leur esthétique and their use, so they naturally find their place in the CALMERAS world.
CALMERAS
Our commitments
Every choice made at CALMERAS pursues the same goal: to offer you a polished experience and clear information and a carefully considered selection, from discovery from our products to their delivery.
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Commitments
that guide our choices
For CALMERAS, a successful experience
relies as much on the product as on everything surrounding it:
the quality of the information provided, the simplicity
the order, tracking, and attention given to the customer.
Our commitments express this desire to build
a coherent, transparent, and attentive world.
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Attention to materials
We place great importance on the feel, comfort and the properties of the materials. When our pieces are offered in mulberry silk, the useful information are specified directly on their product page.
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Clear information
Composition, size, momme where applicable, care or delivery: we strive to present essential information in a simple and easy to understand.
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Tracking at every step
From order confirmation to shipment, we provide you with the necessary information to track its processing and shipment.
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Customer service that listens
Before or after your purchase, our team remains available to assist you with a product, an order, delivery, or return.
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An evolving experience
Our customers’ feedback helps us identify what can be improved in our collections, our information and services.
Our guiding principle
Four principles at the heart of CALMERAS
A simple approach that guides how we build our selection and support our customers.
01
Selection
Choose carefully rather than multiplying products without coherence.
02
Clarity
Present useful information in a simple and accessible way.
03
Care
Handle every request with care and consideration.
04
Evolution
Continue improving our products, content, and services.
Our approach
Trust is built on transparency
We prefer to provide you with precise information
rather than making excessive promises.
The features, availability, lead times, and terms
may vary depending on the products.
That is why we always invite you to consult
the information provided on the product page for the item concerned
and our help pages before placing your order.
“Enable you to choose with confidence, with access the right information.”
Discover the CALMERAS world
Explore our selection and discover pieces designed to combine softness, comfort, and elegance every day.
Discover our productsCALMERAS — a thoughtful selection and an experience designed down to the smallest detail.