A thoughtful selection
We select our products with careful consideration for their materials, comfort, aesthetics and purpose, ensuring they naturally belong within the CALMERAS world.
CALMERAS
Our commitments
Every choice made at CALMERAS serves the same purpose: to offer you a refined experience, clear information and a carefully considered selection, from discovering our products to receiving your order.
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Commitments
that guide our choices
At CALMERAS, a successful experience depends as much on the product itself as on everything surrounding it: the quality of the information provided, the simplicity of the ordering process, reliable tracking and the attention given to each customer.
Our commitments reflect our desire to create a consistent, transparent and thoughtful experience.
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Attention to materials
We place great importance on the feel, comfort and properties of our materials. When a piece is made from mulberry silk, all relevant information is clearly provided on its product page.
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Clear information
Composition, sizing, momme weight where applicable, care and delivery: we strive to present all essential information in a clear and easy-to-understand way.
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Tracking at every step
From order confirmation to shipment, we provide the information you need to follow the progress of your order every step of the way.
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Customer service that listens
Before and after your purchase, our team remains available to assist you with any questions about a product, an order, delivery or return.
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An evolving experience
Our customers’ feedback helps us identify opportunities to improve our collections, the information we provide and our services.
Our guiding principle
Four principles at the heart of CALMERAS
A simple approach that guides the way we curate our selection and support our customers.
01
Selection
Choose carefully rather than offering an excessive range of products without consistency.
02
Clarity
Provide useful information in a clear and accessible way.
03
Care
Handle every request with care and consideration.
04
Evolution
Continue improving our products, content, and services.
Our approach
Trust is built on transparency
We believe in providing clear and accurate information rather than making unrealistic promises.
Product features, availability, delivery times and conditions may vary from one item to another. We therefore encourage you to review the information provided on each product page, as well as our help pages, before placing your order.
“Empowering you to choose with confidence, with access to the right information.”
Discover the CALMERAS World
Explore our selection and discover pieces designed to combine softness, comfort, and elegance every day.
Discover our productsCALMERAS — a thoughtful selection and an experience designed down to the smallest detail.