Terms of Use

Purpose

These Terms of Use govern access to the website www.calmeras.com, hereinafter referred to as the "Site", as well as the use of its content, services, and features.

Any use of the Site implies compliance with these terms.

When the user makes a purchase, the sales relationship is also governed by the General Terms and Conditions of Sale .

Access to the Site

The Site allows you to discover the CALMERAS universe, browse available products, access provided information, and, when the corresponding features are available, make purchases.

Access to the Site requires compatible equipment and an internet connection, which remain the responsibility of the user.

Some features may evolve, be temporarily unavailable or require additional information.

Permitted use of the Site

The Site must be used in a normal, fair, and intended manner.

The user specifically undertakes not to use CALMERAS in a way that could compromise its operation, security, or the experience of other users.

The following are prohibited in particular

• any attempt at fraudulent or unauthorized access to the Site or its systems;
• the intentional introduction of malicious programs, harmful codes, or elements likely to disrupt the Site;
• the use of the Site for fraudulent or illicit purposes;
• the abusive use of features, forms, promotions, or services offered;
• any automated collection or massive extraction of content when not authorized.

Customer account

Some features may allow or require the use of a customer account.

When you create or use an account, you are responsible for the accuracy of the information you provide as well as the confidentiality of your access methods.

If you believe that a third party has used your account without your authorization, please contact customer service as soon as possible.

Information presented on the Site

CALMERAS strives to present its products and information clearly and as accurately as possible.

Some content may nevertheless be updated, including descriptions, characteristics, availability, prices, visuals, or practical information.

Differences in rendering, especially color, may also appear depending on the screen, device settings, or shooting conditions.

The information applicable to a purchase is that available when the order is confirmed, subject to applicable legal rules.

Orders and purchases

When a user places an order, it is their responsibility to check the selected products, their variants, quantities, contact details, and delivery address before validation.

The rules relating to prices, payments, deliveries, returns, refunds, and guarantees are not defined on this page.

Intellectual property

The elements present on the Site, including texts, photographs, illustrations, graphic elements, logos, visual identity, layouts, and other content, may be protected by applicable intellectual property rights.

Access to the Site does not confer any ownership rights to the user over these elements.

Any reproduction, adaptation, distribution, commercial exploitation, or substantial use of protected content requires the authorization of the relevant rights holder, unless a use is expressly authorized by law.

Reviews, messages and submitted content

When the Site allows the transmission of a review, a comment, a request, or any other content, the user remains responsible for the information they communicate.

Transmitted content must not be fraudulent, misleading, illegal, insulting, threatening, or infringe upon the rights of a third party.

CALMERAS may take reasonably necessary measures concerning content that is manifestly abusive or illegal, within the limits provided by applicable regulations.

Third-party services, links and content

Some features of the Site may rely on services provided by third-party providers, particularly for payment, delivery, hosting, or other technical features.

The Site may also contain links leading to external sites or services.

When a user leaves CALMERAS to access a third-party service, the terms and policies specific to that service may apply.

Availability and operation of the Site

CALMERAS strives to keep the Site accessible and functional.

Temporary interruptions may, however, occur, particularly due to maintenance, an update, a technical evolution, or an event beyond our control.

Some features may also be modified, added, or removed to enhance the user experience.

Security

Technical and organizational measures are used, directly or through providers, to support the operation and security of the Site.

The user must also take reasonable precautions necessary to protect their device, their identifiers, and their connection.

No computer system can guarantee absolute availability or security; the use of the internet carries certain inherent risks.

Responsibility

CALMERAS is responsible for its obligations within the limits provided by applicable regulations.

CALMERAS cannot be held liable for damage resulting exclusively from use of the Site contrary to these terms, an act attributable to the user, or an external circumstance when the corresponding legal conditions are met.

Nothing in these Terms of Use is intended to remove or limit any mandatory right to which the user or consumer is legally entitled.

Personal data and cookies

The use of the Site may involve the processing of certain personal data as well as the use of cookies or similar technologies.

Information regarding the categories of data, their purposes, their recipients and user rights are detailed in our Privacy Policy .

Suspension or limitation of access

When use that is clearly fraudulent, abusive, unlawful, or likely to compromise the security of the Site is identified, CALMERAS may take reasonably necessary measures to protect its services, its users, or its systems.

These measures may include, when necessary and authorized, a limitation or suspension of access to the features concerned.

Updates to the Terms of Use

These Terms of Use may be updated to reflect changes to the Site, its features, its services, or applicable rules.

The version available on this page is the one applicable at the time of consultation.

Contact

For any questions regarding the operation or use of the Site, you can contact CALMERAS customer service from our Contact Us page.

Information related to the entity operating the Site is available in our Legal Notice .